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About MattTheMinion

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    Silicon Alchemist
  • Birthday September 6

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    The Peak Of Eternal Light
  • Interests
    Stuff and Junk and Stuff and Junk

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  1. MattTheMinion

    Was there something wrong with the forums?

    According to the hosting provider there has been an issue with the server that our forums are on. I've been through the cycle of it doesn't work - support ticket - it works - time passes - it doesn't work many times now. I'm currently reviewing alternate hosting providers. As it's somewhat ridiculous that the same issue it happened more than twice. When I do switch the BBS over I'll post an announcement in the BBS announcement section so that everyone can be ready for a day or two of service disruption as the DNS moves to a new address.
  2. MattTheMinion

    Otakon 2019: The Good, The Bad, and The Ugly

    To be honest the initial number released is a preliminary number based on raw sales data. Last year there was a communications breakdown involving how the 2-day and 1-day badges along with some at-con comps were tracked and a lot of them got double counted. That's why it should be announced as a preliminary number. This year we centralized the attendance count a bit more in order to be closer to the final numbers, but as we go through and check the counts it can still swing either way.
  3. MattTheMinion

    Otakon 2019: The Good, The Bad, and The Ugly

    Since I'm the one who has audited the attendance numbers for years, the ones posted on our website are accurate. I don't touch Wikipedia as starting down that road would end up as a huge time sink. As for updated numbers, it takes a couple of weeks to go through the data and weed out duplicates, identify people who did not show up even after they bought a membership, find and correct exceptions that were made in reg in the name of customer service, confirm with staff about comps for industry, contractors, etc. I'm fairly certain we will be close to the preliminary reported number, but we want to be thorough about it and make sure we are consistent on how we report them.
  4. Hi Matt...For Fruit Basket autographs its saying on twitter retweet that you have to buy a DVD in order to have first come first serve chance to get an autograph with the any of the cast members. Is there going to be some other arrangement where your can either get an autograph or something like that?  Down know?  Thanks 

    1. MattTheMinion


      I believe they are putting together an announcement/update to clarify how the autographs are going to work for these autographs as it seems there is a bit of confusion on them.


    2. Maydog


      Thank you Matt. I did see the new posting of the autographs. Than you for your help. I still believe that this is very unfair to the membership that Funimation placed DVD purchase conditions on autographs so close  to the convention. The opportunity appears for Funimation to sell many DVD’s over the 50 meet opportunities offered. While other talent will offer the usual autograph opportunities. If we look at it on behalf of the members who can’t afford to buy the $64 dvd, we see how unfair this was to exclude them from getting an autograph with their favorite celebrity. The talent should be available in some way at some point to all the members. 

  5. MattTheMinion

    On-site sales of preferred admission concert tickets?

    Assuming inventory remains, preferred pass sales are set to stop 4 hours before each respective concert. This is to give us time to prepare adequately for the number of people with passes. This cutoff is subject to change as we get feedback from the WEWCC on setup and lining arrangements. I do not believe there are plans to offer in-person sales for the passes. The ShowClix page is likely to be the only place to get them.
  6. MattTheMinion

    Behold, our new overlords: DENPA

    In short nothing was changed. As part of a package, space on our website was reserved for advertisement/sponsorship acknowledgement. Much like how someone might buy a half-page in the program book to advertise something.
  7. MattTheMinion

    Preferred Seating Clarification

    The general way the seating will work is similar to last year where the VIP folks will be seated first, then the Preferred seating folks, and then open seating. The idea with the Preferred seating is to offer folks a chance to not have to line up 2+ hours before the concert to get a seat. While there may be some small advantage to waiting in line early with a Preferred seating pass, it should not be as critical. The actual times someone should show up to get in with their VIP and Preferred seating for each concert are being worked out now as we are sorting out line arrangements, but I imagine it will end up along the lines of what we did last year where VIP pass holders will be told to show up 45-30 minutes before the concert to be seated, preferred pass holders will be let in next 35-20 minutes before the concert, and then everyone else. In terms of numbers there are 100 VIP seats, up to 400 Preferred seats, and depending on where some of the sound gear ends up roughly 1,500 open/first-come first-served seats for each concert.
  8. MattTheMinion

    How many VIP passes will there be for the concerts?

    While I know the answer to this, I don't know if we've been cleared to say. Last year we had 100 VIP passes per concert if that helps...
  9. Hey Matt, Can you add my daughter's account to the staff web boards.  Her ID is ekusterer.  She's in publications, name Emily Kusterer.  Thanks!

  10. Matt, where was that statement you made with the numbers for pre-reg?  I can not remember at all, and couldn't find it when I went to quote it.  At least, I think it was you and not Nick?


  11. Hey Matt,

    Did you (and the rest of the Board) see Jen's post on Facebook which was also supposedly sent to the BoD?  It sounds like she has something huge in the works for today and wants Otakon's support in it. I like Flury's post in that Facebook thread.

  12. MattTheMinion

    I Have Not Received My Badge In the Mail!

    If for some reason your badge is not listed with a tracking number by now please contact our help desk team through help.otakon.com We are tracking problems as they develop and plan to use this info to improve the process for next year. On the bright side I can say with some certainty that most of the badges were delivered without issue. However, I do acknowledge that most is not all.
  13. MattTheMinion

    I Have Not Received My Badge In the Mail!

    Confirmation Date: The day the badge was delivered Confirmation Code: Extra info on the delivery These will start filling in soon when we upload the next update
  14. MattTheMinion

    I Have Not Received My Badge In the Mail!

    Please take a moment and log into the members area on the Otakon website and check your tracking number. If there is no tracking number or you find another issue, let us know through our help desk (help.otakon.com) and we will see what we can do.
  15. MattTheMinion

    I Have Not Received My Badge In the Mail!

    So my guess is that this particular package got mangled by a mail sorting machine. That being said, the badge IDs on the badges we sent out are tied to your membership IDs, just like the badges one would pick up at Otakon. So in effect it doesn't matter what you write on it, since we know the badge ID a person should have if it becomes necessary to challenge veracity.