MattTheMinion
-
Content Count
2385 -
Joined
-
Last visited
Recent Profile Visitors
-
The BBS doesn't usually see much traffic until about two months out from our event. I did forward your message on to one of the heads of our AMV contest to see if he knew people who may be interested. Also you may want to try posting something on the Otakon Facebook page since it is more active this time of year.
-
When do coupon codes expire every year?
MattTheMinion replied to katey07's question in Gofer Q and A
The coupon codes you received last year were set to expire on the first day of Otakon 2020 when they were created. We are currently working on updating all of the previously issued codes so that they expire on the first day of Otakon 2021 instead. -
2021 Registration Confirmation for 2020 Registrants
MattTheMinion replied to UzumakiWarlord's topic in Otakon 2021
We are finishing up moving everyone over to the new 2021 event in ShowClix. Assuming everything goes as planned everyone who held on to their 2020 registration should get a new confirmation email for 2021 later this month. -
2021 Registration Confirmation for 2020 Registrants
MattTheMinion replied to UzumakiWarlord's topic in Otakon 2021
We are planning to resend event confirmations for Otakon 2021 registrations likely around November of this year. It's a matter of balancing timing of the reminder so it's not too far away from next year's event. Almost everyone who did not ask for a refund has already been rolled into 2021, we still have a few records to transfer over. -
Major "Cons" postponed or canceled
MattTheMinion replied to Daniel Perales's topic in General Chit-Chat
Since I have been summoned... 😛 In very broad strokes membership income makes up about 70% of our income, cutting it back to 1/4 of this would be unworkable. A restriction in attendance would also drop the other 30% of our income as there would be fewer vendors, merch sales, advertisements, and so on. Could we run an Otakon on 25-30% of our expected budget, not really. The combination of the annual day-to-day expenses eat up a large portion of what's left (for example material storage, internet things, legal support), and as we already run those aspects pretty thin there isn't much t -
Was there something wrong with the forums?
MattTheMinion replied to Daniel Perales's question in Otakon Q & A
According to the hosting provider there has been an issue with the server that our forums are on. I've been through the cycle of it doesn't work - support ticket - it works - time passes - it doesn't work many times now. I'm currently reviewing alternate hosting providers. As it's somewhat ridiculous that the same issue it happened more than twice. When I do switch the BBS over I'll post an announcement in the BBS announcement section so that everyone can be ready for a day or two of service disruption as the DNS moves to a new address. -
Otakon 2019: The Good, The Bad, and The Ugly
MattTheMinion replied to ShiroNyako's topic in Post Otakon 2019
To be honest the initial number released is a preliminary number based on raw sales data. Last year there was a communications breakdown involving how the 2-day and 1-day badges along with some at-con comps were tracked and a lot of them got double counted. That's why it should be announced as a preliminary number. This year we centralized the attendance count a bit more in order to be closer to the final numbers, but as we go through and check the counts it can still swing either way. -
Otakon 2019: The Good, The Bad, and The Ugly
MattTheMinion replied to ShiroNyako's topic in Post Otakon 2019
Since I'm the one who has audited the attendance numbers for years, the ones posted on our website are accurate. I don't touch Wikipedia as starting down that road would end up as a huge time sink. As for updated numbers, it takes a couple of weeks to go through the data and weed out duplicates, identify people who did not show up even after they bought a membership, find and correct exceptions that were made in reg in the name of customer service, confirm with staff about comps for industry, contractors, etc. I'm fairly certain we will be close to the preliminary reported number, but w -
Hi Matt...For Fruit Basket autographs its saying on twitter retweet that you have to buy a DVD in order to have first come first serve chance to get an autograph with the any of the cast members. Is there going to be some other arrangement where your can either get an autograph or something like that? Down know? Thanks
-
I believe they are putting together an announcement/update to clarify how the autographs are going to work for these autographs as it seems there is a bit of confusion on them.
--Matt
-
Thank you Matt. I did see the new posting of the autographs. Than you for your help. I still believe that this is very unfair to the membership that Funimation placed DVD purchase conditions on autographs so close to the convention. The opportunity appears for Funimation to sell many DVD’s over the 50 meet opportunities offered. While other talent will offer the usual autograph opportunities. If we look at it on behalf of the members who can’t afford to buy the $64 dvd, we see how unfair this was to exclude them from getting an autograph with their favorite celebrity. The talent should be available in some way at some point to all the members.
-
-
Hey Matt, Can you add my daughter's account to the staff web boards. Her ID is ekusterer. She's in publications, name Emily Kusterer. Thanks!
-
Matt, where was that statement you made with the numbers for pre-reg? I can not remember at all, and couldn't find it when I went to quote it. At least, I think it was you and not Nick?
-
Hey Matt,
Did you (and the rest of the Board) see Jen's post on Facebook which was also supposedly sent to the BoD? It sounds like she has something huge in the works for today and wants Otakon's support in it. I like Flury's post in that Facebook thread.
-
If for some reason your badge is not listed with a tracking number by now please contact our help desk team through help.otakon.com We are tracking problems as they develop and plan to use this info to improve the process for next year. On the bright side I can say with some certainty that most of the badges were delivered without issue. However, I do acknowledge that most is not all.
-
Confirmation Date: The day the badge was delivered Confirmation Code: Extra info on the delivery These will start filling in soon when we upload the next update
-
Please take a moment and log into the members area on the Otakon website and check your tracking number. If there is no tracking number or you find another issue, let us know through our help desk (help.otakon.com) and we will see what we can do.
