MattTheMinion

In a word the thing(s) holding it up are.... contracts. Adjustments needed to be made for a post-covid world.

We are aware of it, and are looking into pinning down whether the source is the database or a software thing.

To keep it brief there are a lot of logistical and practical considerations and trade offs that had to be considered in terms of holding a convention. And if we're being honest, there is nothing we could have done that would satisfy everyone. For example, social distancing. If you spaced out seats in the programming rooms to distance folks, the seating capacity of each room would be roughly 15% of what it was this year. It's not worth having a video room with a max capacity of 23 people, or limiting main events to a couple hundred attendees. Once you do that you have thousands of people c

Hello, There was a printer error on some of the mailed badges. While the bar codes on the back are correct, the printed numbers are not. You can just distribute these amongst your group at this point.

Yes you can head to badge services in registration (don't wait in the pre-reg pickup line). Bring your confirmation ID, tracking number, and ID and they will help you out.

Badge pickup is at the convention center from 3PM-10PM Thursday. Follow the lines through the front doors.

Yeah, the only option for parking at the Marquis is valet parking. It is an underground lot, but basically you don't get access to your car until they bring it back up.

Send a message to Registration here: https://www.otakon.com/help/contact-us/

Since we are not planning on using any space in the hotel for programming this year, the mask rule begins at the entrances to the convention center. This would be the end of the tunnel where it opens into the convention center. Of course we would encourage you to wear your masks in the tunnel as well. As for the bag check, the details are still being hammered out but I would expect it to be around in some form. I do not know if we are going to have 'mask stations' setup at all the entrances, although it has been something we've been discussing the logistics of.

The short answer is that as of right now, everyone is required to wear masks at all times, save for specific circumstances. While the CDC does set guidelines we can still be more restrictive if we feel it is in our organization's best interest. With that in mind providing a safe environment for all of our attendees is important to us, and in this case we still have to be concerned about those who are not vaccinated like children under 12 or those who may be immunocompromised or living with someone at high risk. The most straightforward way to accomplish this is to require everyone to wea

You may want to send and email to the panels folks (panels@otakorp.org)

The BBS doesn't usually see much traffic until about two months out from our event. I did forward your message on to one of the heads of our AMV contest to see if he knew people who may be interested. Also you may want to try posting something on the Otakon Facebook page since it is more active this time of year.

The coupon codes you received last year were set to expire on the first day of Otakon 2020 when they were created. We are currently working on updating all of the previously issued codes so that they expire on the first day of Otakon 2021 instead.

We are finishing up moving everyone over to the new 2021 event in ShowClix. Assuming everything goes as planned everyone who held on to their 2020 registration should get a new confirmation email for 2021 later this month.

We are planning to resend event confirmations for Otakon 2021 registrations likely around November of this year. It's a matter of balancing timing of the reminder so it's not too far away from next year's event. Almost everyone who did not ask for a refund has already been rolled into 2021, we still have a few records to transfer over.