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About MattTheMinion

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    Silicon Alchemist
  • Birthday September 6

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    The Peak Of Eternal Light
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    Stuff and Junk and Stuff and Junk

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  1. MattTheMinion

    Behold, our new overlords: DENPA

    In short nothing was changed. As part of a package, space on our website was reserved for advertisement/sponsorship acknowledgement. Much like how someone might buy a half-page in the program book to advertise something.
  2. MattTheMinion

    Preferred Seating Clarification

    The general way the seating will work is similar to last year where the VIP folks will be seated first, then the Preferred seating folks, and then open seating. The idea with the Preferred seating is to offer folks a chance to not have to line up 2+ hours before the concert to get a seat. While there may be some small advantage to waiting in line early with a Preferred seating pass, it should not be as critical. The actual times someone should show up to get in with their VIP and Preferred seating for each concert are being worked out now as we are sorting out line arrangements, but I imagine it will end up along the lines of what we did last year where VIP pass holders will be told to show up 45-30 minutes before the concert to be seated, preferred pass holders will be let in next 35-20 minutes before the concert, and then everyone else. In terms of numbers there are 100 VIP seats, up to 400 Preferred seats, and depending on where some of the sound gear ends up roughly 1,500 open/first-come first-served seats for each concert.
  3. MattTheMinion

    How many VIP passes will there be for the concerts?

    While I know the answer to this, I don't know if we've been cleared to say. Last year we had 100 VIP passes per concert if that helps...
  4. Hi All, Moderator here. I know this is a difficult discussion and one that does need its space to be worked through. With that I'm going to ask that everyone please take a moment before you post something and think about how you'd feel if the text was a reply to something you posted. Likewise when you read a post, please give the poster some benefit of the doubt on their tone as much as you'd like to have the same consideration for your posts. A lot of non-verbal context gets lost with just text, which makes it more difficult to accurately express ideas and opinions. We all do not have to agree, but we do want to have a space where we can talk about what we disagree on.
  5. MattTheMinion

    Possible to require registration before posting?

    No one should be able to post a thread without creating an account first. However, digging through the site settings it seems in one of the more recent updates the permissions on the "guest" group got changed for the guest request threads to allow folks to post there. I suspect what happened there was that somewhere in the update code it saw an active thread for "guests" and thought that was where guest accounts could post. Either way I've closed that door now.
  6. Hey Matt, Can you add my daughter's account to the staff web boards.  Her ID is ekusterer.  She's in publications, name Emily Kusterer.  Thanks!

  7. Matt, where was that statement you made with the numbers for pre-reg?  I can not remember at all, and couldn't find it when I went to quote it.  At least, I think it was you and not Nick?


  8. Hey Matt,

    Did you (and the rest of the Board) see Jen's post on Facebook which was also supposedly sent to the BoD?  It sounds like she has something huge in the works for today and wants Otakon's support in it. I like Flury's post in that Facebook thread.

  9. MattTheMinion

    I Have Not Received My Badge In the Mail!

    If for some reason your badge is not listed with a tracking number by now please contact our help desk team through help.otakon.com We are tracking problems as they develop and plan to use this info to improve the process for next year. On the bright side I can say with some certainty that most of the badges were delivered without issue. However, I do acknowledge that most is not all.
  10. MattTheMinion

    I Have Not Received My Badge In the Mail!

    Confirmation Date: The day the badge was delivered Confirmation Code: Extra info on the delivery These will start filling in soon when we upload the next update
  11. MattTheMinion

    I Have Not Received My Badge In the Mail!

    Please take a moment and log into the members area on the Otakon website and check your tracking number. If there is no tracking number or you find another issue, let us know through our help desk (help.otakon.com) and we will see what we can do.
  12. MattTheMinion

    I Have Not Received My Badge In the Mail!

    So my guess is that this particular package got mangled by a mail sorting machine. That being said, the badge IDs on the badges we sent out are tied to your membership IDs, just like the badges one would pick up at Otakon. So in effect it doesn't matter what you write on it, since we know the badge ID a person should have if it becomes necessary to challenge veracity.
  13. MattTheMinion

    I Have Not Received My Badge In the Mail!

    So I have the last batch of tracking numbers in my email, I'll have to wait till closer to lunch time to upload them since the job that pays me has priority while I'm at work. That being said we've been noting various issues (positive and negative) with how this first year roll out played out and in theory they will be used to make next year's process easier and more straightforward.
  14. MattTheMinion

    I Have Not Received My Badge In the Mail!

    So I've been uploading the tracking info as it comes in, which has so far been in one or two files at the close of the day. Pretty much if you just pick a time to check each day, it will either be there or not. As for changing your ZIP code, by now it is far too late to update the packages, although for what it's worth we have been checking the addresses as we've been going through them and fixing ones that are obviously wrong. Personally, I'm a bit surprised by the number of people who neglected to include their street name in their badge mailing address. Anyhow, we have been tracking how some things worked this year, and plan to implement a couple changes to make things easier on you and us for next year.
  15. MattTheMinion

    I Have Not Received My Badge In the Mail!

    As soon as I get the info about the mailed badges, it will go up on the site. I can understand that they don't want to give us a handful of files when 1 will do, but I will ping them for an update.