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Tracking numbers are in your membership account on the otakon website. go to members only section, log on, and click membership history
https://otakon.com/members/default.asp
As noted in above posts, tracking numbers are NOT sent in emails. You can get it from logging onto the members section and looking at your account info when the site comes back up.
Otakon used to provide the plastic with the old paper badges. The new, more durable ones debuted last year, and there were no plastic holders given then either. So to my knowledge answer to your question is neither
I have the same "pending" thing, but my tracking number just came in now so I don't think it's an issue. I'm assuming I was last batch, so this is the time to check accounts again