We participated in the professional photo shoot offered at Oatakon Washington DC 2022 on July 30. Photos taken were amazing! We paid $70 for the high resolution package and was given a blue bracelet flash drive. Upon arriving home, the flash drive is empty. Tried on multiple computers and all state “this file is empty.” Did anyone else have this problem with the photos not uploading to the flash drive provided. I’m trying to find a way to contact anyone regarding this issue. I really want my photos.